How Are We Doing?

What do you think of the time you spent at Mark Martin Kia? We would very much like to know about your experience. We highly value our customers and aim to provide a high-level of customer service, and one of the best ways that we can improve is through customer feedback.

If you have the time, we would greatly appreciate it you could take a few minutes to tell us what you thought about your time with us.

Customer Lobby
122 Reviews
5 out of 5 stars
5 star
118
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4
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Ricky Davis, Batesville, AR 26 Nov 2017
Khris Wilson was the best salesman i've ever had dealings with. His professionalism made the purchase a great experience.
5 rate
Wayne Harper, Batesville 20 Nov 2017
Ease of purchase...
5 rate
Becky Payne 22 Oct 2017
Best experience! Kudos to Mike Arnold! Thank you! I love my SOUL!!
5 rate
Cars.com
Jerry Townson 11 Oct 2017
Very good service. Friendly sales person. They worked with us and kept us updated on the car we were looking for. Chris the salesman was really helpful. He explained all details and answered all our questions.
5 rate
Cars.com
Lowen Lermitte, Mark Martin Kia 03 Oct 2017
Mike Arnold (salesman) was a rockstar...personable, informative, kind and timely. The BEST
5 rate
Kristen Davidson, Mark Martin Kia 03 Oct 2017
The sales staff was great. It was a slow Saturday, so all the sales team interacted with us. Our salesman, Mike, was attentive - he listened to everything we said, answered all of our questions, and made the buying process easy. There was no "game playing" - one offer for our trade, rebates and disc...ounts discussed upfront, and one price for the new car. Straightforward, honest, no hassle. Show more
5 rate
Kristen Davidson, Batesville 28 Sep 2017
The sales staff was great. It was a slow Saturday, so all the sales team interacted with us. Our salesman, Mike, was attentive - he listened to everything we said, answered all of our questions, and made the buying process easy. There was no "game playing" - one offer for our trade, rebates and disc...ounts discussed upfront, and one price for the new car. Straightforward, honest, no hassle. Show more
5 rate
Steven Kaiser, Mark Martin Kia 24 Sep 2017
We feel your salesman, Mike Arnold did an exceptional job. We were offered a reasonable trade-in value and a NO hassle deal.Everything was explained and all questions answered. No holding OUR keys hostage while a deal was being made. At the 3,500 mile/6 month oil change it was pleasant to hear that ...the oil would be changed with Amsoil Signature Series 5W-30 Synthetic Motor Oil at no extra charge. I run Amsoil Synthetic Motor Oil in all my vehicles. I will definitely recommend Mark Martin Auto Sales (Chrysler, Dodge, RAM, Kia, Chevrolet and Ford) to my friends. Did I miss any... LOL! Show more
5 rate
Jacob Watson, Mark Martin Kia 18 Sep 2017
They did wonderful . The salesman Michael Arnold is excellent also he is a childhood and life long friend. The whole dealership is friendly and did more than expected.
5 rate
Rob Goodman 15 Sep 2017
It was maybe the easiest process ever in buying a new car. There were several texts messages but the process at the dealership was quick and easy. we spent more time going over the options on the car than we did in the business office. Mike Arnold did a fantastic job. Mark Martin taking time out of ...his day to come up and thank us was icing on the cake. Show more
5 rate
Cars.com
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